Please follow these steps to reinstall Word Pad: Step 1: Uninstall. Click Start->Run, type the below line in the Open box, press Enter. RunDll32 advpack.dll,LaunchINFSection %windir%\INF\wordpad.inf,MSWordPadUninstall Step 2: Reinstall. Type the below line in the Open box to reinstall Wordpad. RunDll32 advpack.dll,LaunchINFSection %windir%\INF\wordpad.inf,MSWordPad Please let me know the results after trying these steps. If anything in my email is unclear, I will be glad to be of assistance. please substitute the location of your Windows folder for the %windir% variables (i.e. c:\windows\inf.....) P.S. The run command line is case sensative.